Technical Support Engineer for Traffic Sensors (m/f/d)

We are smartmicro, leading specialist in high performance automotive and traffic radar sensor technology. We design, develop and manufacture high-tech radar sensors for autonomous driving and for intelligent traffic infrastructure and smart cities. Our mission is to make roads safer, to enable autonomous driving in all-weather scenarios, to optimize traffic flow for reduced travel times and to enable greener, smarter cities. In this way, we want to make the future of mobility a reality.

Tasks

• With excellent training and coaching, you become a smartmicro product expert and start supporting our partners in multiple technology-related projects
• You will be responsible for training and supporting our customers
• Technical writing may also be required if necessary
• Your tasks includes technical support via email, phone and online meetings
• Sometimes you must travel to our customers
• We use Salesforce Sales & Support so you can enjoy working with the leading solution for CRM and ticketing

Requirements

• Bachelor’s degree in Electrical Engineering, Computer Science, or similar engineering-related studies or trained Technician in a subject related to electronics
• You are experienced in the field of technical support and customer service
• You have a good technical understanding, problem-solving skills and customer focus
• As an experienced computer user you have solid knowledge of Microsoft Office suite
• Fluent English skills are necessary, fluency in German and other languages is desirable

Benefits

• Innovation: latest technologies, modern building and free charging of electric and hybrid electric vehicles
• Pleasant working environment: informal culture, motivated teams, short communication channels, room for active participation
• Future-oriented workplace: permanent employment and individual training opportunities
• Attractive location: located directly next to the highway and bus stop, with parking facilities for cars and bikes
• Flexible working: hybrid working (4 days office presence per week)
• Activities: team events, gym membership and more
• Other benefits

Become a part of our innovative company and work together with us to develop our leading technology in the field of radar and hybrid sensors.

Please send us your complete application with certificates. Either German or English applications are accepted.