Teamlead After Sales Commercial Operations (m/f/d)
ENERCON GmbH
Your tasks
- Lead, coach, and develop a team of 3–4 professionals, ensuring role clarity, prioritization, performance management, and continuous development
- Oversee LOA governance and tender support for complex, cross‑border opportunities, ensuring timely risk identification, escalation, and decision alignment
- Drive strategy deployment by implementing global frameworks for Key Account Management, market planning, and product competitiveness, including tracking and corrective actions
- Maintain visibility of global After Sales KPIs and the service‑contract pipeline, providing forecasts, variance analysis, and actionable insights to senior leadership
- Serve as the main interface between global leadership, regional After Sales Directors, and cross‑functional teams (e.g., Legal, Service Technical Marketing), ensuring alignment and transparent communication
- Foster collaboration, capability building, and best‑practice sharing across regions to accelerate deal velocity and deliver measurable business Impact
Your qualifications
- 7+ years of experience in Commercial Operations, After Sales, Sales, or Services, including leadership of multi‑region teams and a strong track record in strategic negotiations and governance
- Bachelor’s or Master’s degree in Business, Engineering, Economics, or a related field
- Proficiency in CRM (Salesforce), ERP systems (SAP), BI tools (Power BI), advanced Excel, and collaboration platforms such as Teams and SharePoint
- Strong strategic thinking, stakeholder management, negotiation skills, and experience in data‑driven decision‑making and process improvement
- Proven ability in change management, structured problem‑solving, and effective communication with diverse global stakeholders
- Fluent English and German (B2); additional languages are an advantage
- Possibility for more than 60 % remote work (home office)
- Flexible working hours through appropriate working time models
- 30 vacation days per year
- Internal and external training opportunities through the ENERCON Academy
- Company health management and extensive health promotion including company fitness (Hansefit and JobRad)
- Company pension scheme and private occupational disability insurance on special conditions as well as financial support for various forms of capital-forming benefits
- Close mentoring for a successful career start (learning on the job)
- Exciting and varied activities in the green growth sector of wind energy