<ul><li>Team leadership: technical and operational direction for Control Room Managers, Incident Managers and Flow Controllers</li><li>Incident management: ownership of escalated system incidents and critical operational issues, incl. follow-up of corrective actions</li><li>SLA &amp; service provider management: monitoring of service levels, third-party providers, contract compliance and budgets</li><li>Warehouse automation: optimisation of processes and system performance together with Operations, IT and WMS Development</li><li>Stakeholder management: central point of contact for customers, service providers and internal teams</li></ul>

Team Lead Control Room / Teamleiter Leitstand Logistik (m/w/d)