Your mission
- Support our fraud prevention operations by monitoring user activity and payment requests, identifying suspicious behavior, and taking appropriate action.
- Understand the importance of fraud prevention and its impact on our business, staying curious about potential risks and loopholes.
- Collaborate with Customer Support to help resolve tickets.
- Detect and flag recurring fraud patterns, collaborating with Product and Tech teams to improve detection measures.
- Stay curious about our industry, develop an understanding of potential loopholes, and adapt quickly to market dynamics and new technologies.
Your profile
- You are currently enrolled in a university program in Hamburg or the greater Hamburg area.
- You are seeking a full-time internship of 3 to 6 months.
- 1–2 years of general work experience, ideally in fraud management or similar operational roles, such as call center or support.
- Analytical and critical thinking skills, with an affinity for numbers and data.
- Quick learner with the ability to grasp new concepts quickly and confident in using Excel or Google Sheets.
- Proactive, independent, and goal-oriented, with strong communication and interpersonal skills.
- Proficient in English (B2+). German is a plus.
- Enthusiastic about mobile games and online topics.
- Exposure to data analytics, BI reporting, or similar tools is a plus.
Why us?
- Commuter Benefits We provide you with public transportation tickets
- Gym membership - Wellpass With Wellpass you can use more than 10.000 Spas/ Gyms/ etc. in Germany
- Catering We offer monthly team lunches, daily fruits and vegetables and every beverage you could wish for
- Flexibility Benefit from flexible working hours and working from home
- Diversity We are an international team of talented people with different cultural backgrounds
- Fun and Games We have a big socializing area to make room for having relaxing activities within the working day
- Desk Setup Wherever you work, we will provide you with your workspace utensils
Please note: this is not a remote only position, we offer you a flexible hybrid model here in Hamburg, Germany - working from home on Mondays & Fridays, coming to the office on Tuesday, Wednesday & Thursday!