Field Service Engineer - Plasma Technologies (m/f/d)

About us

Optimus Search is collaborating with a well-established technology company based in Jena, recognised for its long-standing contribution to the semiconductor industry. The organisation specialises in the development of micromechanical and optoelectronic components and plays a key role in advancing plasma processes and laser-based analytical methods used for high-precision material characterisation. Their work bridges the gap between research and industrial application, supporting customers in improving the performance and reliability of semiconductor materials and manufacturing processes.

With several sites across Germany, the company fosters a collaborative environment that values technical excellence, innovation, and scientific curiosity. They are now searching for a Field Service Engineer - Plasma Technologies to add to their growing team of specialists!

Tasks

• Advise customers as a technical specialist to resolve issues related to system and process engineering.

• Prevent production interruptions by implementing preventive maintenance, managing spare-part inventories and driving modernization measures.

• Inspect and record safety-critical installations, ensuring all documentation meets the relevant standards.

• Assist with service order workflows by providing technical input for quotations and proposals.

• Commission equipment on-site and guarantee reliable, trouble-free operation at customer locations.

• Deliver application training and provide hands-on support so customers can use systems efficiently.

• Act as the primary technical contact for customer queries, coordinating solutions with internal teams to deliver the best outcome.

Profile

• Completed degree in Mechanical Engineering or Mechatronics, or equivalent vocational qualification (e.g., state-certified technician). Comparable professional experience in technical field service is also acceptable.

• Preferably experienced with vacuum and plasma technologies.

• Familiarity with PLCs, VPD, control electronics, sensors, automation and robot handling is a plus.

• Comfortable using digital tools (service apps, ticketing and ERP systems) as part of daily work.

• Strong communication skills in German and English.

• Demonstrates commitment, creativity and adaptability.

• Customer-focused, independent worker with a practical, hands-on approach.

• Willingness to travel regularly and to represent the company professionally in an international environment.