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<p><strong>Home-office Kundenbetreuer/in (m/w/d)</strong> in München, Frankfurt am Main, Köln, Berlin, Deutschland. Beschäftigungsart: Vollzeit oder Teilzeit.</p><h2>Über uns</h2><p>Wir sind ein Unternehmen, das sich auf die Bereitstellung von erstklassigen Kundenbetreuungsdienstleistungen spezialisiert hat. Unser Team arbeitet daran, unseren Kunden den bestmöglichen Service zu bieten und gleichzeitig ein angenehmes Arbeitsumfeld für unsere Mitarbeiter zu schaffen.</p><h2>Was Sie tun werden</h2><ul><li>Betreuung und Beratung unserer Kunden per Telefon, E-Mail und Chat.</li><li>Bearbeitung von Kundenanfragen und -beschwerden effizient und professionell.</li><li>Pflege und Aktualisierung von Kundendaten in unserem System.</li><li>Zusammenarbeit mit anderen Abteilungen, um die Kundenzufriedenheit zu gewährleisten.</li></ul><h2>Was wir suchen</h2><ul><li>Erforderliche Fähigkeiten: Erfahrung im Kundenservice, ausgezeichnete Kommunikationsfähigkeiten, Fähigkeit zur Problemlösung.</li><li>Optionale Fähigkeiten: Erfahrung in der Arbeit im Home-Office, Kenntnisse in CRM-Systemen.</li></ul><h2>Warum bei uns arbeiten?</h2><ul><li>Flexible Arbeitszeiten und die Möglichkeit, von zu Hause aus zu arbeiten.</li><li>Wettbewerbsfähiges Gehalt und attraktive Zusatzleistungen.</li><li>Unterstützendes und kollegiales Arbeitsumfeld.</li></ul><h2>Unser Einstellungsprozess</h2><ul><li>Einleitungsgespräch zur Überprüfung der Grundvoraussetzungen.</li><li>Interview mit dem Teamleiter.</li><li>Abschlussgespräch und Angebot.</li></ul><h2>Arbeitsort</h2><ul><li>München, Deutschland</li><li>Frankfurt am Main, Deutschland</li><li>Köln, Deutschland</li><li>Berlin, Deutschland</li></ul><h2>Wie Sie sich bewerben können</h2><p>Klicken Sie auf die Schaltfläche "Bewerben", um Ihren Online-Lebenslauf zu senden und mit dem Recruiter zu teilen.</p>

Home­office Kundenbetreuer/in

<p><strong>ZAUBAR</strong> is revolutionizing how people experience the world through <strong>AI-powered augmented reality</strong>. We build a SaaS platform that empowers brands and organizations in <strong>tourism, education, and entertainment</strong> to create immersive, location-based AR experiences. At the heart of our technology is the <strong>Spatial Agent</strong> – an AI-powered AR guide that can narrate stories, interact with users in real time, and bring history and environments to life. We are looking for a motivated sales talent with storytelling skills to join our team and help future customers imagine the creative possibilities of our platform.</p>
<p>As a <strong>Pre-Sales Intern</strong> at ZAUBAR, you will play a crucial role in supporting our sales and marketing efforts. This is a <strong>sales-focused internship</strong> where you’ll help prepare engaging pre-sales presentations, conduct market research, and guide prospective clients on a journey from first contact to excited customer. It’s an excellent opportunity to gain hands-on experience in the sales side of the tech industry (particularly in AR/AI) and to develop valuable skills in customer engagement and solution selling.</p>
<p>You are proactive, take responsibility, and are always looking for a way to close the deal. If you have a hunter mentality and love painting a vision for clients, you’ll fit right in!</p>
<h2>Tasks</h2>
<ul>
<li><strong>AI-Assisted Outreach:</strong> Planning and executing outreach to potential customers using smart, AI-assisted tools to personalize messaging and generate leads.</li>
<li><strong>Story-Driven Sales Calls:</strong> Engaging in calls that showcase our products with compelling stories – for example, walking clients through how our Spatial Agent can transform a city tour or museum visit.</li>
<li><strong>Product Demonstrations:</strong> Conducting product demos (online and in person) to let prospective customers experience our AR platform and AI guides in action.</li>
<li><strong>Event Representation:</strong> Representing ZAUBAR at trade shows and conferences (e.g. in tourism, tech, and media), enthusiastically networking and evangelizing our solutions.</li>
<li><strong>Market Expansion:</strong> Helping ZAUBAR expand into new markets and verticals by identifying opportunities and brainstorming how our AR experiences can serve new use cases.</li>
<li><strong>Sales Process Improvement:</strong> Assisting in creating pricing plans, refining our SaaS sales funnel, and continuously improving the sales process for efficiency and impact.</li>
<li><strong>Marketing Collaboration:</strong> Working closely with the marketing team to ensure our presence on partner websites and materials is compelling and up-to-date.</li>
<li><strong>Lead Generation:</strong> Engaging with event and conference attendees, collecting leads and making connections that turn into business opportunities.</li>
</ul>
<h2>Requirements</h2>
<ul>
<li><strong>Sales Mentality:</strong> You have a <em>hunter mentality</em> – proactive, goal-oriented, and always focused on closing deals and winning customers.</li>
<li><strong>Bilingual Communication:</strong> Fluent in <strong>English and German</strong>, with the ability to communicate clearly and persuasively in both.</li>
<li><strong>Education:</strong> Currently pursuing or recently completed a degree in Business, Marketing, Communications or a related field. (Internship experience in sales or tech is a plus.)</li>
<li><strong>People Skills:</strong> Friendly, confident, and adaptable in your communication. You can tell a story that captures attention and handle objections with ease.</li>
<li><strong>Tech Savvy:</strong> Excitement about emerging tech (AR/VR, AI) and the ability to quickly learn the basics of our platform. Familiarity with Microsoft Office (Word, PowerPoint, Excel) is required; experience with CRM tools (e.g. Pipedrive) is a plus.</li>
<li><strong>Self-Starter:</strong> A proactive attitude – you take initiative and learn new topics independently. In our agile startup environment, being able to dive in and figure things out quickly is key.</li>
</ul>
<p><strong>Remember:</strong> We’re an agile startup where taking initiative and getting up to speed quickly is essential. While we expect you to dive into new topics on your own, you’ll also have the exciting opportunity to explore a variety of areas and run your own projects in no time. It’s a dynamic environment where you can grow, experiment, and see the impact of your work firsthand – all while enjoying a collaborative and supportive team.</p>
<h2>Benefits</h2>
<ul>
<li><strong>Flat Hierarchy:</strong> An open, low-hierarchy culture where your ideas can make a difference from day one.</li>
<li><strong>Team Events:</strong> Regular team events and outings (think VR/AR scavenger hunts, meetups, bike rides, parties) to have fun and bond with the team.</li>
<li><strong>Flexible Work Hours:</strong> We care about results, not punching the clock – enjoy flexible working hours to fit your style.</li>
<li><strong>Office Perks:</strong> Coffee and tea flatrate in the office to keep you fueled, plus a casual, creative workspace in the heart of Berlin.</li>
<li><strong>Cutting-Edge Experience:</strong> An incredible opportunity to grow and work with <strong>state-of-the-art AR and AI technology</strong>, helping to shape the future of immersive experiences.</li>
<li><strong>Career Growth:</strong> Hands-on experience in a growing tech startup, with mentorship from an experienced team and plenty of room to take on responsibility.</li>
</ul>
<p>Join us at <strong>ZAUBAR</strong> and be part of a team that’s redefining how people engage with the world through <strong>AI-driven AR experiences</strong>. You’ll help brands, cultural institutions, and destinations worldwide create the future of immersive digital storytelling. <strong>Apply now</strong> and take the first step in your sales career at the forefront of AR innovation!</p>

Sales Internship (AI & AR SaaS)

<p>Inviting innovative individuals to join ZAUBAR, a pioneer in creating revolutionary urban experiences using location-based augmented reality. We're making social, fun, and impactful journeys part of daily life, bringing the metaverse to the streets!</p>
<p>Partnering with Germany's cultural, luxury, and tourism sectors, we're transforming immersive tours into reality, specializing in time-travel experiences. Soon, we aim to enable anyone to create, share, and profit from these experiences with the ZAUBAR Creator platform.</p>
<p>Our team, with deep roots in AI, tech art, history, and journalism, seeks an experienced developer adept at solving complex device and gaming platform problems, and providing technical insights on challenges.</p>
<p>In this role, within a fast-paced team, you'll handle development, testing, code quality, and have a high level of code ownership. You'll collaborate with creative and product teams to plan new features and prioritize tasks.</p>
<p>We ensure your success by providing a dynamic, employee-centric environment. Embrace the opportunity to have a substantial impact - you'll be central to making time-travel possible!</p>
<h2>Tasks</h2>
<ul>
<li>Architect and implement an AR platform aimed at creators and consumers.</li>
<li>Develop a range of gameplay mechanics and client/server components.</li>
<li>Optimize performance for mobile devices (iOS, Android, AR Glasses).</li>
<li>Collaborate with our ML engineers to create production-ready, specialized, and interactive computer vision models, and deploy them on a cloud infrastructure.</li>
<li>Establish a QA pipeline for mobile and web apps.</li>
<li>Review pull requests and contribute to the team's growth.</li>
<li>Work closely with engineers, designers, and the founding team (SCRUM).</li>
<li>Keep yourself updated with the latest developments in augmented reality.</li>
<li>Mentor new developers as part of the development team.</li>
</ul>
<h2>Requirements</h2>
<ul>
<li>5+ years of experience.</li>
<li>Demonstrated success in shipping multiple products.</li>
<li>An eagerness to learn and expand your knowledge.</li>
<li>Friendly and open-minded individual.</li>
<li>A knack for problem-solving.</li>
</ul>
<h2>Benefits</h2>
<ul>
<li>Flat hierarchy.</li>
<li>Generous equity options</li>
<li>Team-building events (VR, AR scavenger hunts, meetups, bicycle rides, parties).</li>
<li>Flexible work hours.</li>
<li>Option for remote work.</li>
<li>Unlimited coffee, tea and Slushies at the office.</li>
</ul>
<p>We eagerly await your application! Please include a portfolio when submitting.</p>

3 Tourismus / Gastgewerbe Jobs in 12529 Schönefeld, Deutschland