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Are you a coffee enthusiast? Be part of our Customer Experts team for an award-winning brand offering premium coffee machines At TP in Greece, we are glad to be collaborating with an award-winning kitchen appliance brand, offering household equipment - from high-end espresso machines to food processors - designed to simplify consumers' daily lives, allowing them to "Master Every Moment". If you are fond of smart kitchen devices, embracing all the innovative trends in coffee-making and food preparation, our team awaits you! You'll be working in our super modern offices in <a>Chania</a> , Crete. Responsibilities: <ul> <li>Be the primary point of contact for customer requests, providing an enhanced customer experience</li> <li>Utilize multiple communication channels (phone, chat, and email) to provide daily support to everyday household gadget users</li> <li>Support in English language customers in the UK and Ireland, and any other customers that choose English as their desired support language.</li> <li>Respond to customer inquiries about our client's new and existing products, facilitating their use</li> <li>Handle complaints - always in a graceful and professional manner</li> <li>Resolve issues as they arise - timely and efficiently</li> <li>Maintain solid customer relationships by handling questions and concerns with speed and professionalism</li> </ul> What you will bring: <ul> <li>High level of fluency in German </li> <li>Great knowledge of the English language ( oral &amp; written )</li> <li>Work experience in a customer support role is a plus</li> <li>Exceptional communication &amp; soft skills, as well as a problem-solving mentality</li> <li>Tech savviness &amp; learning agility</li> <li>A genuine sense of ownership along with an unbreakable team spirit</li> <li>A positive attitude, empathy, and high work- ethic</li> <li>Flexibility in adapting to a fast-paced environment</li> </ul> What we offer: <ul> <li>Complete relocation support (flight ticket to Chania, Crete, pick-up &amp; drop - both at no cost to you)</li> <li>Free accommodation or extra accommodation bonus, throughout the entire employment period</li> <li>Competitive monthly salary + 2 extra salaries per year</li> <li><a>Refer-A-Friend</a>: Bring your friends and receive great bonuses!</li> <li>Health care benefits and numerous other discounts</li> <li>Consistent support for anything you may need along the way</li> <li>State-of-the-art premises - including an amazing activity room with a fully-equipped gym, table tennis table, and more</li> <li><a> Special events </a>as well as <a>community &amp; social responsibility initiatives</a> </li> <li>Free online Greek language courses</li> <li>Professional growth &amp; <a>development opportunities</a> within a multicultural, safe and fun workplace</li> <li>Work for a <a>Great Place to Work-Certified Company</a> that fosters diversity</li> </ul> Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering <a>equal opportunities</a> to all, regardless of gender, ethnicity, religion, culture, or age. For these reasons, we invite you to join our big family of more than 12,000 employees from 110+ nationalities. Find out more Would you like to see more <a>German speaking jobs</a> options? Do you need even more <a>available jobs</a> ?

Teleperformance Greece

German-Speaking Customer Expert for Premium Coffee Machines

Join our Imperial Brands Customer Experts team and assist customers with the brand's new generation of products TP in Greece in collaboration with Imperial Brands Hellas, a member of the multinational tobacco products group, is looking for talent to join a vibrant customer service team to provide customers with useful advice that meets their needs, on the new products generation, blu™, PULZE &amp; iD. Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience. Job Description <ul> <li>Handle incoming calls, as well as chat, social media &amp; email communications with customers or people interested to find out more about new products blu™, PULZE &amp; iD</li> <li>Resolve customer inquiries, provide support on technical issues, as well as product information</li> <li>Provide advice about the products via outbound calls, to new and existing customers, aiming to optimize the use of blu™, PULZE &amp; iD products</li> <li>Guide customers for purchases through the online store</li> <li>Stay up to date on new products, marketing initiatives, and policy/regulatory changes</li> <li>Provide excellent customer experience</li> </ul> Prerequisites <ul> <li>High school diploma or equivalent</li> <li>Excellent knowledge of German (both verbal and written)</li> <li>Good English language skills</li> <li>Computer literacy (MS Windows, Internet applications, etc.)</li> <li>A positive mindset and pleasant personality</li> <li>Willingness to train and learn new skills, integrity, and passion for learning</li> <li>Accountability when handling sensitive information</li> <li>Previous working experience in a similar customer service position will be considered as an advantage</li> </ul> What we offer: <ul> <li>Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)</li> <li>Competitive monthly salary + 2 extra salaries per year</li> <li><a>Refer-A-Friend</a>: Bring your friends and receive great bonuses!</li> <li>Healthcare discounts and benefits - extra private healthcare benefits on top of standard public insurance</li> <li>Fully remunerated training by certified instructors</li> <li>A career path within a company of more than 12.000 employees</li> <li> <a>Special events</a> as well as <a>community &amp; social responsibility initiatives</a> </li> <li>Free online Greek language courses</li> <li><a> State-of-the-art premises </a>, providing a great working environment with relaxing break areas</li> <li>The opportunity to work for a <a>Great Place to Work-Certified Company</a> </li> </ul> Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering <a>equal opportunities</a>to all, regardless of gender, ethnicity, religion, culture or age. Find out more! Would you like to see more <a> German speaking jobs </a> options? Do you need even more <a>available jobs</a>?

German-Speaking Customer Experts for Imperial Brands

Join our Miele Customer Experts team in Greece and become an integral member of a unit devoted to delivering exceptional customer experience By joining forces with Miele, the leading manufacturer of premium domestic appliances, we are committed to ensuring we live and work by the motto " Immer Besser" ; always better. As we are growing rapidly, we are looking for a like-minded talent to join our Customer Service team- fluent in German- who will become an integral member of a team devoted to delivering exceptional customer experiences on any given occasion. If you share our passion for continuous improvement and our appreciation for quality-conscious brands, apply now and join us in Greece! Some of your daily tasks: <ul> <li>Communicating through various channels (e-mail, chat &amp; phone) to address product or service issues.</li> <li>Advising customers on the proper use of their electric appliances.</li> <li>Handling customer complaints in an efficient manner, clarifying their needs and determining the cause of the problem.</li> <li>Expediting corrections and/or adjustments; following up to ensure resolution.</li> <li>Assisting with the processing of refunds or exchanges.</li> <li>Arranging the placement of orders.</li> </ul> We'll love it if you have: <ul> <li>High level of fluency in German.</li> <li>Good communication skills in English.</li> <li>Customer support/troubleshooting experience will be appreciated.</li> <li>Familiarity with the brand is preferred.</li> <li>Strong verbal and written communication skills utilizing active listening.</li> <li>Experience within the household appliance/commercial equipment industry is a plus.</li> <li>Comfortable with the use of basic technology tools.</li> <li>A positive, can-do attitude that shines through every interaction.</li> </ul> What we offer: <ul> <li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)</li> <li>Competitive monthly salary + 2 extra salaries per year</li> <li> <a>Refer-A-Friend</a>: Bring your friends and receive great bonuses!</li> <li>Health care benefits and numerous other discounts</li> <li>Full training by certified instructors</li> <li>Professional growth &amp; <a>development opportunities</a> </li> <li> Special events as well as <a>community &amp; social responsibility initiatives</a> </li> <li>Free online Greek language courses</li> <li>State of the art premises, providing a great working environment with relaxing break areas</li> <li>The opportunity to work for a <a>Great Place to Work-Certified Company</a> that fosters diversity, offering <a>equal opportunities</a> to all, regardless of gender, ethnicity, religion, culture, or age</li> </ul> At TP in Greece, we take pride in the commitment to our values: equality, conscious inclusivity and human-centric progress. Growth is not determined solely by our numbers; our most valuable asset is our people. Our ever-growing community of 12,000+ individuals from 110+ nationalities is what makes us what we are: the unquestionable leader in our field. Find out more! Would you like to see more <a> German speaking jobs </a> options? Do you need even more <a>available jobs</a>?

German-Speaking Customer Experts for Miele

Join our JTI Customer Experts team and be the primary point of contact for customer requests, representing Japan Tobacco International By joining forces with JTI - Japan Tobacco International, the international tobacco and vaping division of Japan Tobacco Inc, we share a common goal: to be committed to making our business not only the fastest growing, innovative and sustainable of its kind, but also to deliver nothing less than the very best! At Teleperformance Greece, we are looking for German speaking talents who will be the primary point of contact for customer requests, representing JTI. Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience. Your responsibilities: <ul> <li>Be the primary point of contact for customer requests, representing JTI, one of the world's most esteemed companies in the tobacco industry.</li> <li>Utilize phone calls, e-mails and chats in order to provide a seamless customer experience.</li> <li>Respond to inquiries about JTI's products.</li> <li>Resolve issues as they arise - addressing customers' concerns in a professional and timely manner.</li> <li>Turn every customer into a happy customer!</li> </ul> What you will bring: <ul> <li>Fluency in German</li> <li>Very good use of English - both in written and spoken language</li> <li>Work experience as a customer support/customer care representative will be considered an asset</li> <li>Highly developed communication skills</li> <li>A genuine problem-solving mentality and a deep sense of ownership</li> <li>Tech savviness and learning agility</li> <li>A positive attitude</li> </ul> What we offer: <ul> <li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)</li> <li>Competitive monthly salary + 2 extra salaries per year</li> <li><a>Refer-A-Friend</a>: Bring your friends and receive great bonuses!</li> <li>Health care benefits and numerous other discounts</li> <li>Fully remunerated training by certified instructors</li> <li><a>Special events</a>as well as <a>community &amp; social responsibility initiatives</a></li> <li>Free online Greek language courses</li> <li>State of the art premises, providing a great working environment with relaxing break areas</li> <li>The opportunity to work for a <a>Great Place to Work-Certified Company</a></li> </ul> Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering <a>equal opportunities</a>to all, regardless of gender, ethnicity, religion, culture or age. Find out more! Would you like to see more <a> German speaking jobs </a> options? Do you need even more<a>available jobs</a>?

German-Speaking Customer Experts for JTI

If you are an avid auto enthusiast, join our Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands We are looking for German speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks. Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience. Your responsibilities: <ul> <li>Be the primary point of contact for customer requests, representing one of the world's most esteemed car brands</li> <li>Utilize phone calls, e-mails and chats in order to provide a seamless customer experience</li> <li>Respond to inquiries about products and services, offering expert advice on a range of car-related matters</li> <li>Resolve issues as they arise - addressing customers' concerns in a professional and timely manner</li> <li>Turn every customer into a happy customer!</li> <li>Enjoy your time in Greece</li> </ul> What you will bring: <ul> <li>Fluency in German</li> <li>Very good use of English - both in written and spoken language</li> <li>A profound passion for cars is a big plus</li> <li>Work experience as a customer support/customer care representative for at least 6 months will be preferred</li> <li>Highly developed communication skills</li> <li>A genuine problem-solving mentality and a deep sense of ownership</li> <li>Tech savviness and learning agility</li> <li>A positive attitude</li> </ul> What we offer: <ul> <li>Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)</li> <li>Competitive monthly salary + 2 extra salaries per year</li> <li><a>Refer-A-Friend</a>: Bring your friends and receive great bonuses!</li> <li>Health care benefits and numerous other discounts</li> <li>Fully remunerated training by certified instructors</li> <li>A career path within a company of more than 11.500 employees</li> <li><a>Special events</a>as well as <a>community &amp; social responsibility initiatives</a></li> <li>Free online Greek language courses</li> <li>State of the art premises, providing a great working environment with relaxing break areas</li> <li>The opportunity to work for a <a>Great Place to Work-Certified Company</a></li> </ul> Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering <a>equal opportunities</a>to all, regardless of gender, ethnicity, religion, culture or age. Find out more Would you like to see more <a> German speaking jobs </a> options? Do you need even more <a>available jobs</a> ?

German-Speaking Customer Experts for Mercedes-Benz

Are you passionate about everything online, with an eye for details? Become a member of our strong and growing Social Media Content Moderators team in Athens! We are looking for talents with great German &amp; English skills who will join us in our state-of-the-art working environment in Greece, after relocating to Athens. Be part of a strong team that reviews and categorizes social media commercial ads, and also reviews and moderates business content, helping to build a better user experience. TP in Greece connects customers with the world's top brands for more than 30 years. With a team of more than 12,000 employees from 109+ nationalities, we proudly represent the leading global businesses. Note : This position is not a remote/work-from-home position. Our teams are based in our state-of-the-art offices in Athens, Greece (Moschato and Piraeus). What you will do: <ul> <li>Review and categorize social media content based on specific guidelines.</li> <li>Ensure that all information uploaded by users follow the guidelines based on client's policies.</li> <li>Make well balanced decisions to be an effective advocate for the online community.</li> <li>Ensure high quality and safe experiences for both people and businesses.</li> <li>Apply a content policy to digital content and execute handling procedures with consistency.</li> <li>Assist customers via chat, email or phone (depending on the project).</li> <li>Identify inefficiencies in workflows and suggest solutions.</li> <li>Follow company and client procedures and guidelines.</li> </ul> What we expect from you: <ul> <li>Excellent verbal and written skills in German </li> <li>Very good English knowledge</li> <li>Exceptional communication and soft skills, as well as problem-solving skills</li> <li>Ability to use Windows Operating Systems, internet applications and MS Office</li> <li>Solid team, and collaboration skills, work independently with limited supervision</li> <li>Attention to detail and ability to distinguish self-beliefs from moderated content and policies</li> <li>Be positive and proactive and have a desire for applying continuous improvement processes</li> <li>Experience in Content Moderation, Social Media or Customer Support will be considered as an advantage</li> </ul> What we offer to you: <ul> <li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)</li> <li>Competitive monthly salary + 2 extra salaries per year</li> <li> <a>Refer-A-Friend</a>: Bring your friends and receive great bonuses!</li> <li>Health care benefits and numerous other discounts</li> <li>Full training by certified instructors</li> <li>Professional growth &amp; <a>development opportunities</a> </li> <li><a> Special events </a> as well as <a>c ommunity &amp; social responsibility initiatives </a></li> <li>Free online Greek language courses</li> <li>State of the art premises, providing a great working environment with relaxing break areas</li> <li>Work for a <a>Great Place to Work-Certified Company</a> that fosters diversity</li> </ul> Find out more Would you like to see more <a>German speaking jobs</a> options? Do you need even more <a>available jobs</a> ?

German-Speaking Social Media Content Moderators

Deutscher Kundensupport-Spezialist für Scalable Capital in Chania, Kreta Werden Sie Teil unseres Scalable Capital-Teams und eines der am schnellsten wachsenden und sichtbarsten Fintech-Startups in Chania, Kreta. Sind Sie der Meinung, dass jeder, unabhängig von seiner Herkunft und seinem wirtschaftlichen Status, Zugang zu erschwinglichen, bequemen und sicheren Produkten und Dienstleistungen haben sollte, um sein finanzielles Leben in die Hand zu nehmen? Wenn ja, dann ist dies eine großartige Gelegenheit für Sie, sich unserem starken deutschen Scalable Capital-Team im schönen Chania, Kreta, anzuschließen und Teil eines der am schnellsten wachsenden und sichtbarsten Fintech-Startups in Europa zu werden und einen innovativen Service zu schaffen, der das Leben seiner Kunden maßgeblich beeinflusst! Zur Verstärkung unseres Client Success Teams suchen wir qualifizierte Mitarbeiter, die unseren Kunden als kompetente Ansprechpartner für alle Themen rund um den Kapitalmarkt zur Verfügung stehen. Denn \"digital\" heißt nicht \"weit weg\". Was Sie tun werden <ul> <li>Sie sind ein zuverlässiger Ansprechpartner für Bestandskunden und Interessenten per Telefon, E-Mail oder Chat</li> <li>Bei komplexeren Fragestellungen vernetzen Sie sich mit anderen Abteilungen und Partnern, um schnell eine Lösung zu finden</li> <li>Sie sind eigenständig für die Zufriedenheit und Bindung unserer Kunden verantwortlich</li> <li>Sie bauen Ihr Fachwissen im Finanzbereich durch interne Schulungen und Eigeninitiative kontinuierlich aus</li> <li>Sie nutzen das Feedback unserer Kunden und erkennen Verbesserungspotenziale für unser Produkt und unsere internen Prozesse. Sie arbeiten eng mit den Abteilungen Product, Capital Markets, Sales und Operations zusammen</li> <li>Machen Sie jeden Kunden zu einem glücklichen Kunden!</li> <li>Tauschen Sie Ideen und Lösungen mit Ihren Kollegen aus!</li> <li>Genießen Sie Ihre Zeit in Griechenland!</li> </ul> Was Sie mitbringen: <ul> <li>Sie verfügen über sehr gute Deutschkenntnisse und gutes Englisch in Wort und Schrift</li> <li>Sie verfügen über sehr gute Kommunikationsfähigkeiten in Englisch</li> <li>Sie haben bereits ein Bachelor- oder Masterstudium (vorzugsweise mit Schwerpunkt Finanzen) erfolgreich abgeschlossen oder stehen kurz vor dessen Abschluss. Alternativ können Sie eine abgeschlossene Bankausbildung vorweisen</li> <li>Sie haben eine Affinität zu Kapitalmarktprodukten und digitalen Lösungen</li> <li>Sie überzeugen durch Ihre freundliche und lösungsorientierte Arbeitsweise</li> <li>Sie können unter Zeitdruck gewissenhaft und detailorientiert arbeiten</li> </ul> Was wir bieten: <ul> <li>Komplettes Relocation-Paket (wir übernehmen die Kosten für Flugtickets und Unterkunft)</li> <li>Wir helfen Ihnen bei den Formalitäten, z. B. bei der Beschaffung einer Steuer- und Krankenversicherungsnummer und der Eröffnung eines griechischen Bankkontos</li> <li>Wettbewerbsfähiges Monatsgehalt + 2 zusätzliche Gehälter pro Jahr</li> <li>Empfehlungsprogramm: Bringen Sie einen Freund mit und erhalten Sie bis zu 2.000 € je nach Sprache</li> <li>Gesundheitsleistungen - zusätzliche private Krankenversicherungsleistungen zusätzlich zu den normalen öffentlichen Versicherungen</li> <li>Zahlreiche Vergünstigungen und Rabatte</li> <li>Umfassende Ausbildung durch zertifizierte Ausbilder</li> <li>Karrieremöglichkeiten in einem Unternehmen mit mehr als 12.000 Mitarbeitern</li> <li>Besondere Veranstaltungen sowie Gemeinschaftsinitiativen</li> <li>Kostenlose Online-Griechischkurse</li> <li>Hochmoderne Räumlichkeiten, die eine großartige Arbeitsumgebung mit entspannenden Pausenbereichen bieten</li> <li>Die Möglichkeit, für ein Great Place to Work-zertifiziertes Unternehmen zu arbeiten</li> </ul> Was Sie in Griechenland genießen werden: <ul> <li>Wunderschöne Naturlandschaften</li> <li>Mildes mediterranes Klima</li> <li>Sonne an den meisten Tagen des Jahres</li> <li>Einzigartige kulturelle Erlebnisse</li> <li>Köstliche Küche</li> <li>Reiche klassische Geschichte</li> <li>Die Kombination von Bergen und Meer</li> <li>Aufregendes Nachtleben</li> <li>Gastfreundschaft und Zugänglichkeit</li> <li>Niedrige Lebenshaltungskosten</li> </ul>

German-Speaking Customer Experts for Scalable Capital

Join our Customer Experts for Singapore Airlines, and be a flight ambassador ready to turn every flight into an amazing experience! In collaboration with Singapore Airlines, one of the most respected travel brands around the world, we are looking for a German-speaking flight ambassador ready to turn every flight into a seamless, comfortable experience for every passenger. If you wish to put your travel savvy to use and start a professional journey with a leader of the aviation industry, apply now and join us in Athens, Greece! At TP in Greece, we take pride in the commitment to our values: equality, conscious inclusivity and human-centric progress. Growth is not determined solely by our numbers; our most valuable asset is our people. Our ever-growing community of 12,000+ individuals from over 110 nationalities is what makes us what we are: the indubitable leader in our field. Some of the daily tasks we'll entrust you with: <ul> <li>Responding to customer's requests (including: partners, travel agencies, corporate) through multiple communication channels</li> <li>Entering customer information in our system to issue tickets or update records</li> <li>Explaining rules and procedures to passengers prior to boarding flights</li> <li>Processing refunds for lost or damaged tickets or reservation errors</li> <li>Explaining applicable fees and taxes for each ticket</li> </ul> We'll love it if you have: <ul> <li>High level of fluency in German</li> <li>Good communication skills in English</li> <li>Customer service experience preferred</li> <li>Strong verbal and written communication skills utilizing active listening</li> <li>Experience working in hospitality/travel/airline industry is a plus</li> <li>The ability to learn and adapt to new software technologies</li> </ul> What we offer: <ul> <li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)</li> <li>Competitive monthly salary + 2 extra salaries per year</li> <li><a>Refer-A-Friend</a>: Bring your friends and receive great bonuses!</li> <li>Health care benefits and numerous other discounts</li> <li>Full training by certified instructors</li> <li>Professional growth &amp;<a>development opportunities</a></li> <li><a>Special events</a> as well as <a>community &amp; social responsibility initiatives</a></li> <li>Free online Greek language courses</li> <li>State of the art premises, providing a great working environment with relaxing break areas</li> <li>Work for a<a>Great Place to Work-Certified Company</a> that fosters diversity, offering <a>equal opportunities</a>to all, regardless of gender, ethnicity, religion, culture, or age</li> </ul> Find out more Would you like to see more <a>German speaking jobs</a> options? Do you need even more<a> available jobs </a>?

German-Speaking Customer Experts for Singapore Airlines

Are you fluent in German? Keep the world moving and join our Transportation Customer Experts team! At TP in Greece, we collaborate with the leader of modern transportation industry, a manufacturer with 125 years of history, delivering a total of more than one-half million trucks and buses to customers. This is a great chance to join a team that keeps the world moving by enabling mobility for people and getting goods reliably, punctually, and safely to their destination. You will part of a team that contributes to a cleaner, safer, more efficient, and more connected world: for goods, for people, for all of us. Join the customer support team of one of the world's largest commercial vehicle manufacturers. What you will do <ul> <li>Handle truck and bus related inquiries and complaints in a case-closed manner by phone, email, or chat.</li> <li>Support customer in case of truck breakdowns (flat tire, engine failure etc.) by creating appropriate cases in the CRM system after identifying the customer, vehicle, location and verification of GOP coverage.</li> <li>If the problem cannot be resolved over the phone, contact the nearest dealer/technician or 3 rd party for assistance.</li> <li>De-escalation of concerns, proposing solutions within set parameters or referring to 2nd/3rd parties</li> <li>Answer questions about customer service, technical and product concerns, and general corporate matters.</li> <li>Strive for client retention and loyalty and aim for a positive response to the customer's inquiry.</li> <li>Answer and assisting on incoming calls/email from clients related to products, sales, service, corporate information, appointments, etc.</li> <li>Maintain a customer relationship database and follow up on customer contacts.</li> </ul> What you will bring <ul> <li>Excellent command of German</li> <li>Good communication skills in English</li> <li>A high school diploma or its equivalent is required.</li> <li>A basic awareness of automotive roadside assistance procedures</li> <li>Work experience with knowledge management systems and information research</li> <li>Professional expertise with ticketing and roadside assistance is preferred.</li> <li>Previous experience working in a contact center or managing mail is preferred.</li> </ul> What we offer <ul> <li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)</li> <li>Competitive monthly salary + 2 extra salaries per year</li> <li><a>Refer-A-Friend</a>: Bring your friends and receive great bonuses!</li> <li>Health care benefits and numerous other discounts</li> <li>Full training by certified instructors</li> <li> Professional growth &amp; <a>development opportunities</a> </li> <li><a> Special events </a>as well as <a>community &amp; social responsibility initiatives</a> </li> <li>Free online Greek language courses</li> <li>State of the art premises, providing a great working environment with relaxing break areas</li> <li>Work for a <a> Great Place to Work-Certified Company </a>that fosters diversity</li> </ul> Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering <a>equal opportunities</a> to all, regardless of gender, ethnicity, religion, culture or age. Find out more Would you like to see more <a>German speaking jobs</a> options? Do you need even more <a>available jobs</a> ?

German-Speaking Transportation Customer Experts

Give people the power to build community and become a member of our strong Customer Experts team for an Instant Messaging platform in Athens! We are looking for talents with great German &amp; English skills who will join us in our state-of-the-art working environment in Greece, after relocating to Athens. You will be working in a team supporting users of a cross-platform centralized instant messaging (IM) and voice-over-IP (VoIP) service that allows users to send text &amp; voice messages, make voice &amp; video calls, and share content. We invite you to be part of a strong team that helps to build a better online user experience. TP in Greece connects customers with the world's top brands for more than 30 years. With a team of more than 12,000 employees from 109+ nationalities, we proudly represent the leading global businesses. Note: This position is not a remote/work-from-home position. Our teams are based in our state-of-the-art offices in Athens, Greece (Moschato and Piraeus). What you will do: <ul> <li>Handle tickets, following support procedures and policies.</li> <li>Communicate with customers via chat &amp; e-mail, following support procedures and policies.</li> <li>Follow specified workflows for incident identification, escalation, resolution and closure.</li> <li>Track and follow cases to ensure they closed in an efficient and timely manner.</li> <li>Apply a content policy to digital content and execute handling procedures with consistency.</li> <li>Work towards reaching targets as set out by client statement of work as well as internal targets.</li> <li>Ensure high quality and safe experiences for both people and businesses.</li> <li>Follow company and client procedures and guidelines.</li> </ul> What we expect from you: <ul> <li>Superior verbal and written skills in German </li> <li>Very good English knowledge</li> <li>Ability to understand the main ideas of complex text on both concrete and abstract topics</li> <li>Ability to fluently interact without strain for either party.</li> <li>Experience working with direct consumers, in B2C environment; B2B is a distinct advantage</li> <li>High attention to details and follow through</li> <li>An effective team player who is able to also work independently</li> <li>Proven ability to deal with problems and solve them effectively</li> <li>Professional customer service skills: solutions mindset, helping nature, passion for the customer and the customer experience</li> <li>Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously)</li> </ul> What we offer <ul> <li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)</li> <li>Competitive monthly salary + 2 extra salaries per year</li> <li> <a>Refer-A-Friend</a>: Bring your friends and receive great bonuses!</li> <li>Health care benefits and numerous other discounts</li> <li>Full training by certified instructors</li> <li>Professional growth &amp; <a>development opportunities</a> </li> <li><a> Special events </a>as well as <a>community &amp; social responsibility initiatives</a> </li> <li>Free online Greek language courses</li> <li>State of the art premises, providing a great working environment with relaxing break areas</li> <li>Work for a <a>Great Place to Work-Certified Company</a> that fosters diversity</li> </ul> Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering <a>equal opportunities</a> to all, regardless of gender, ethnicity, religion, culture or age. Find out more Would you like to see more <a>German speaking jobs</a> options? Do you need even more <a>available jobs</a> ?

241 Jobs in 16 Glienicke/Nordbahn, Deutschland