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Join us as a Customer Expert on our Technical Support Help-Desk for a wide range of data technology products Do you have excellent German communication skills and a passion for technology? Join our team as a Customer Expert on our Technical Support Help-Desk! You'll provide top-notch support for a wide range of data technology products, from hard drives to flash memory, for a major American manufacturer. Help our Dutch-speaking customers and work in the exciting world of data storage solutions. Responsibilities include: <ul> <li>Answering inquiries about products specification via phone, chat and email</li> <li>Providing troubleshooting for various technical issues</li> <li>Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism</li> <li>Performing data entry</li> </ul> Qualifications: <ul> <li>Excellent communication skills in German</li> <li>Good command of English (B2+)</li> <li>Technical research skills to troubleshoot customer problems.</li> <li>Advanced internet research skills</li> <li>Hardware and software medium to advanced knowledge</li> <li>Prior experience in technical support will be considered as an advantage</li> </ul> What we offer: <ul> <li> <ul> <li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))</li> <li>Competitive monthly salary + 2 extra salaries per year</li> <li><a>Refer-A-Friend</a>: Bring your friends and receive great bonuses!</li> <li>Health care benefits and numerous other discounts</li> <li>Full training by certified instructors</li> <li>Professional growth &amp; <a>development opportunities</a></li> <li><a>Special events </a>as well as<a>community &amp; social responsibility initiatives</a></li> <li>Free online Greek language courses</li> <li>State of the art premises, providing a great working environment with relaxing break areas</li> <li>Work for a <a>Great Place to Work-Certified Company</a> that fosters diversity</li> </ul> Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering <a>equal opportunities</a>to all, regardless of gender, ethnicity, religion, culture or age.</li> </ul> Find out more Would you like to see more <a>German speaking jobs</a> options? Do you need even more <a>available jobs</a> ?

Teleperformance Greece

German-Speaking Technical Support Customer Experts

Are you a fluent German speaker? Join our Microsoft Customer Experts team and work in Greece with the world's tech leader! Microsoft collaborates with our TP in Greece, providing excellent opportunities an excellent opportunity for experienced technology enthusiasts to work with the world's tech leader! If you speak German fluently and wish to experience working in the world of computer software, consumer electronics, personal computers and online platforms, grab this chance to join the German Microsoft Support team, in order to support customers from Germany, Austria &amp; Switzerland. What you will do: Depending on the team that successful candidates will join, responsibilities vary: <ul> <li>Identify customers' needs and deliver appropriate solutions, including sales</li> <li>Guide customers facing issues related to billing inquiries, handle transactions and provide resolution to inquiries in a timely manner</li> <li>Assist customers to place an order and related issues</li> <li>Answer customers' inquiries and troubleshoot or escalate technical issues that they face and assist customers with account issues</li> <li>Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible</li> <li>Turn every customer into a happy customer!</li> <li>Exchange ideas and solutions with your colleagues!</li> <li>Enjoy your time in Greece!</li> </ul> What you will bring: <ul> <li>Excellent communication skills in German</li> <li>Good command of English (B2+)</li> <li>Sales experience with consumer products and services will be an asset</li> <li>Technical research skills to troubleshoot customer problems.</li> <li>Advanced internet research skills</li> <li>An empathetic soul with the communication skills that match</li> <li>A positive and adventurous attitude</li> <li>A sponge that is willing to soak up all the knowledge and experience we offer</li> </ul> What we offer: <ul> <li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)</li> <li>Competitive monthly salary + 2 extra salaries per year</li> <li> <a>Referral Program</a>: Bring your friends and receive great bonuses! </li> <li>Health care benefits and numerous other discounts</li> <li>Full training by certified instructors</li> <li>Professional growth &amp; <a>development opportunities</a> </li> <li> <a>Special events</a> as well as <a>community &amp; social responsibility initiatives</a> </li> <li>Free online Greek language courses</li> <li>State of the art premises, providing a great working environment with relaxing break areas</li> <li>Work for a <a>Great Place to Work-Certified Company</a> that fosters diversity</li> </ul> Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering <a>equal opportunities</a> to all, regardless of gender, ethnicity, religion, culture or age. Find out more! Would you like to see more <a>German speaking jobs</a> options? Do you need even more <a>available jobs</a> ?

German-Speaking Microsoft Customer Experts

Deutscher Kundensupport für Netflix (inklusive Umzugspaket) Sind Sie ein Fan von Fernsehsendungen? Das ist Ihre Chance, bei Netflix zu arbeiten und exzellente Kundenerfahrungen zu bieten! Teleperformance Greece bietet ein multikulturelles, multiethnisches, sicheres und unterhaltsames Arbeitsumfeld, das Vielfalt fördert und jedem die gleichen Chancen bietet, unabhängig von Geschlecht, Ethnie, Religion, Kultur oder Alter. Unsere Zusammenarbeit mit Netflix bietet Ihnen die Möglichkeit, in dem internationalen Arbeitsumfeld von Teleperformance Greece zu arbeiten und gleichzeitig Ihre Karriere zu bereichern. Wie hört sich das an? Sind Sie bereit, sich uns anzuschließen? Wir stellen Talente für unser Netflix-Team ein, das deutschsprachige Netflix-Abonnenten betreut. Was Sie tun werden: <ul> <li>Sie sind der erste Ansprechpartner für Netflix-Kundenanfragen in deutscher Sprache.</li> <li>Hören Sie unseren Kunden aufmerksam zu und bieten Sie Lösungen an, entweder per Telefon, E-Mail oder im Chat!</li> <li>Machen Sie jeden Kunden zu einem zufriedenen Kunden!</li> <li>Tauschen Sie Ideen und Lösungen mit Ihren Kollegen aus!</li> <li>Genießen Sie die Zeit in Griechenland!</li> </ul> Was Sie mitbringen: <ul> <li>Sehr gute schriftliche und mündliche Kenntnisse in Deutsch und Englisch</li> <li>Lösungsorientiertes und unkonventionelles Denken</li> <li>Eine einfühlsame Seele mit entsprechenden Kommunikationsfähigkeiten</li> <li>Unternehmerisches Denken, um die Nachteile und Vorteile auszugleichen</li> <li>Computer-/Technikkenntnisse</li> <li>Einfallsreich und multitaskingfähig</li> <li>Eine positive und abenteuerlustige Einstellung</li> </ul> Was wir bieten: <ul> <li>Komplettes Umzugspaket (wir übernehmen die Kosten für Flugtickets und Unterkunft bis zu dem Zeitpunkt, an dem Sie bereit sind, Ihr erstes Haus in Griechenland zu mieten)</li> <li>Wenn Sie in Chania, Kreta, arbeiten werden, sorgen wir für Ihre Unterkunft</li> <li>Wir helfen Ihnen bei den Formalitäten, z. B. bei der Beschaffung einer Steuer- und Krankenversicherungsnummer und der Eröffnung eines griechischen Bankkontos</li> <li>Wettbewerbsfähiges Monatsgehalt + 2 zusätzliche Gehälter pro Jahr</li> <li>Empfehlungsprogramm: Bringen Sie einen Freund mit und erhalten Sie bis zu 2.000 €, je nach Sprache</li> <li>Gesundheitsleistungen - zusätzliche private Krankenversicherungsleistungen zusätzlich zu den normalen öffentlichen Versicherungen</li> <li>Zahlreiche Vergünstigungen und Rabatte</li> <li>Umfassende Ausbildung durch zertifizierte Ausbilder</li> <li>Karrieremöglichkeiten in einem Unternehmen mit mehr als 12.000 Mitarbeitern</li> <li>Besondere Veranstaltungen sowie Gemeinschaftsinitiativen</li> <li>Kostenlose Online-Griechischkurse</li> <li>Hochmoderne Räumlichkeiten, die eine großartige Arbeitsumgebung mit entspannenden Pausenbereichen bieten</li> <li>Die Möglichkeit, für ein Great Place to Work-zertifiziertes Unternehmen zu arbeiten</li> </ul> Was Sie in Griechenland genießen werden: <ul> <li>Wunderschöne Naturlandschaften</li> <li>Mildes mediterranes Klima</li> <li>Sonne an den meisten Tagen des Jahres</li> <li>Einzigartige kulturelle Erlebnisse</li> <li>Köstliche Küche</li> <li>Reiche klassische Geschichte</li> <li>Die Kombination von Bergen und Meer</li> <li>Aufregendes Nachtleben</li> <li>Gastfreundschaft und Zugänglichkeit</li> <li>Niedrige Lebenshaltungskosten</li> </ul>

German-Speaking Netflix Customer Experts

If you are tech-savvy and passionate about everything online, grab this opportunity to join our Search Engine Customer Experts team in Athens, Greece We are looking for talents with German &amp; English skills who will join us in our state-of-the-art working environment in Greece. What you will do <ul> <li>Become a digital expert after our intense product training</li> <li>Consult entrepreneurs and businesses to enhance their reputation and provide insights into how customers search for them</li> <li>Provide assistance to businesses, improving their online presence across the world's most famous search engine</li> <li>Investigate issues deeper before defining solutions, or escalate highly complex issues</li> <li>Maybe required to promote related products to existing customers</li> </ul> What you will bring <ul> <li>Superior German language skills and customer service mindset</li> <li>Good communication skills in English</li> <li>Ability to use the desktop computer system, Internet applications, and MS Office</li> <li>Familiarity with Google products (Google Maps, Google Cloud ecosystem - docs, sheet, slides etc.)</li> <li>Familiarity with Chrome OS &amp; Android Operating systems</li> </ul> What we offer <ul> <li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)</li> <li>Competitive monthly salary + 2 extra salaries per year</li> <li> <a>Referral Program</a>: Bring your friends and receive great bonuses! </li> <li>Health care benefits and numerous other discounts</li> <li>Full training by certified instructors</li> <li>Professional growth &amp; <a>development opportunities</a> </li> <li> <a>Special events</a> as well as <a>community &amp; social responsibility initiatives</a> </li> <li>Free online Greek language courses</li> <li>State of the art premises, providing a great working environment with relaxing break areas</li> <li>Work for a <a>Great Place to Work-Certified Company</a> that fosters diversity</li> </ul> Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering <a>equal opportunities</a> to all, regardless of gender, ethnicity, religion, culture or age. Find out more! Would you like to see more <a>German speaking jobs</a> options? Do you need even more <a>available jobs</a> ?

German-Speaking Search Engine Customer Expert

Ready for... a ride to Athens? Be the next one to join our German-Speaking Customer Experts team for Car Sharing Services! TP collaborates with a leading car rental company, providing easy car-sharing services in urban areas of Europe &amp; North America. Its futuristic features have been loved by the users, as everything is done using only smartphones! Our team provides customer service to German speaking customersthat need help or have inquiries about <ul> <li>Finding or reserving a ride</li> <li>Starting or ending a car rental</li> <li>Managing their account &amp; balance</li> </ul> Your responsibilities: <ul> <li>Responding to customers' inquiries via e-mail, chat &amp; phone</li> <li>Work effectively as part of a team, developing effective and supportive relationships with colleagues and management</li> <li>Be positive &amp; proactive and have a desire for applying continuous improvement processes</li> <li>Provide and maintain a strong, professional relationship with all customers and always show empathy</li> <li>Strive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiry</li> </ul> Job requirements: <ul> <li>Excellent German communication skills</li> <li>Good command of English</li> <li>Great communication and soft skills</li> <li>Good computer skills</li> <li>Experience in customer service will be appreciated</li> <li>Positive attitude &amp; team spirit</li> </ul> What we offer: <ul> <li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)</li> <li>Competitive monthly salary + 2 extra salaries per year</li> <li><a>Referral Program</a>: Bring a Friend and get up to €3.500 depending on the language</li> <li>Health care benefits and numerous other discounts</li> <li>Full training by certified instructors</li> <li>Professional growth &amp; <a>development opportunities</a> </li> <li><a>Special events</a> as well as <a>community &amp; social responsibility initiatives</a> </li> <li>Free online Greek language courses</li> <li>State of the art premises, providing a great working environment with relaxing break areas</li> <li>Work for a <a> Great Place to Work-Certified Company </a> that fosters diversity</li> </ul> Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering <a> equal opportunities </a> to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 12,000 people from 110+ nationalities. Find out more! Would you like to see more <a>German speaking jobs</a> options? Do you need even more <a>available jobs</a> ?

German-Speaking Customer Expert for Car Sharing

Driven sales professional with great German communication skills and B2B sales/logistics experience? This opportunity is for you! TP in Greece collaborates with the world's leading transport and logistics company. Be part of a team that aims to shape the world of logistics with a strong determination to connect people and goods through innovative and sustainable logistics solutions. A team that brings people and communities all over the world closer together. Hence, we are looking for people with excellent German language skills to join our team of Sales team for the German, Austrian, Swiss and Luxembourgish markets, in order to conduct and manage outbound calls, aiming to maximize our client's portfolio and generate profits. What your responsibilities will be: <ul> <li>Communicate with German-speaking customers &amp; partners from Germany, Austria, Switzerland and Luxembourg</li> <li>Maintain and increase existing client portfolios</li> <li>Strive toward customer retention and loyalty, fully supporting the customer to achieve a successful sales outcome</li> <li>Provide and maintain strong, professional relationship with all customers and show empathy at all times</li> <li>Work effectively as part of a team, developing effective and supportive relationships with colleagues and management</li> </ul> Job requirements: <ul> <li>Excellent knowledge &amp; communication skills in German</li> <li>Very good command of English</li> <li>Usage of MS Windows and MS Office, ability to use Internet applications</li> <li>Sales on a B2B Level</li> <li>Simple mathematical calculations to work out dimensions and recommend correct freight Solutions</li> <li>Knowledge of logistics on an operational level, as well as overland, sea freight and airfreight Logistics will be an advantage</li> <li>Good problem-solving skills</li> </ul> What we offer: <ul> <li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)</li> <li>Competitive monthly salary + 2 extra salaries per year</li> <li><a>Referral Program</a>: Bring a Friend and get up to €3.000 depending on the language</li> <li>Health care benefits and numerous other discounts</li> <li>Full training by certified instructors</li> <li>Professional growth &amp; <a>development opportunities</a></li> <li><a>Special events</a> as well as <a>community &amp; social responsibility initiatives</a></li> <li>Free online Greek language courses</li> <li>State of the art premises, providing a great working environment with relaxing break areas</li> <li>Work for a <a>Great Place to Work-Certified Company</a> that fosters diversity, offering <a>equal opportunities</a> to all, regardless of gender, ethnicity, religion, culture, or age</li> </ul> Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering <a>equal opportunities</a> to all, regardless of gender, ethnicity, religion, culture or age. For these reasons, we invite you to join our big family of more than 11.500 people from 109 nationalities. Find out more Would you like to see more <a>German speaking jobs</a> options? Do you need even more <a>available jobs</a> ?

German-Speaking Logistics Sales Experts

Join our Customer Experts team, work in Greece for a leading Electronics Brand and boost your professional development Take advantage of your German language skills! As a Customer Service Representative in our customer support team, you will be supporting customers of a leading multinational electronics company. Whether you are looking for personal development, learning &amp; career opportunities, cultural discovery or simply a lifetime experience, you will find it there. You would be receiving top-class training from one the biggest brands in the world and boost your professional development. You would be working for a Great Place of Work awarded Company whose main mission is to deliver exceptional customer experience all over the world. Your responsibilities: <ul> <li>Responding to customers' inquiries via e-mail, chat &amp; phone</li> <li>Providing how-to-use steps for their newly bought devices and guiding them to arrange a repair if needed.</li> <li>Work effectively as part of a team, developing effective and supportive relationships with colleagues and management</li> <li>Be positive &amp; proactive and have a desire for applying continuous improvement processes</li> <li>Provide and maintain a strong, professional relationship with all customers and always show empathy</li> <li>Strive towards customers retention and loyalty, fully supporting the customers to achieve a successful outcome to their inquiry</li> </ul> Job requirements: <ul> <li>Fluency in German</li> <li>Excellent writing skills</li> <li>Good command of English</li> <li>Soft skills &amp; politeness</li> <li>Technically adept (know your way around Windows, shortcuts, basic troubleshooting)</li> <li>Capability of multitasking</li> </ul> What we offer: <ul> <li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)</li> <li>Competitive monthly salary + 2 extra salaries per year</li> <li><a>Referral Program</a>: Bring a Friend and get up to €3.500 depending on the language</li> <li>Health care benefits and numerous other discounts</li> <li>Full training by certified instructors</li> <li>Professional growth &amp; <a>development opportunities</a></li> <li><a>Special events</a> as well as <a>community &amp; social responsibility initiatives</a></li> <li>Free online Greek language courses</li> <li>State of the art premises, providing a great working environment with relaxing break areas</li> <li>Work for a <a>Great Place to Work-Certified Company</a> that fosters diversity</li> </ul> Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering <a>equal opportunities</a> to all, regardless of gender, ethnicity, religion, culture or age. Find out more Would you like to see more <a>German speaking jobs</a> options? Do you need even more <a>available jobs</a> ?

German-Speaking Customer Experts for an Electronics Leader

Are you an avid fintech enthusiast with great communication skills? Join our Customer Experts team and support people for financial, banking and money transfer services Do you follow all the latest developments in banking and online payment solutions? Grab the opportunity and join our Customer Care team in Greece! We collaborate with some of the world's top companies offering money transfer &amp; financial services, cloud-based banking services, digital payments fintech pioneers, that trust our people for delivering exceptional customer experience! If you share our values of collaboration, transparency, integrity and agility, come join forces with a high-performing, customer-oriented team with a vision to change the way businesses pay and get paid. What you will do: <ul> <li>Be the primary point of contact for customer and client requests</li> <li>Utilize phone calls, e-mails and chats in order to provide a seamless customer experience</li> <li>Provide daily support and consult clients on best practices about their business</li> <li>Respond to customer inquiries about our client's new and existing services and solutions, as well as complaints - always in a professional manner</li> <li>Resolve issues as they arise - timely and efficiently</li> <li>Strive for excellence in every interaction, aiming for increased product usage and customer loyalty</li> <li>Be committed to meeting both personal goals and team targets</li> </ul> What you will bring: <ul> <li>Fluency in German</li> <li>Very good use of English - both in written and spoken language</li> <li>Work experience in a customer support role is a plus</li> <li>An interest in digital banking and payment solutions is desired</li> <li>Exceptional communication &amp; soft skills, as well as a problem-solving mentality</li> <li>Tech savviness &amp; learning agility</li> <li>A genuine sense of ownership along with an unbreakable team spirit</li> <li>Flexibility in adapting to a fast-paced environment</li> </ul> What we offer: <ul> <li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process ( -all at no cost to you-)</li> </ul> <ul> <li>Competitive monthly salary + 2 extra salaries per year</li> <li> <a>Referral Program</a>: Bring your friends and receive great bonuses! </li> <li>Health care benefits and numerous other discounts</li> <li>Full training by certified instructors</li> <li>Professional growth &amp; <a>development opportunities</a> </li> <li><a> Special events </a>as well as <a>community &amp; social responsibility initiatives</a> </li> <li>Free online Greek language courses</li> <li>State of the art premises, providing a great working environment with relaxing break areas</li> <li>Work for a <a>Great Place to Work-Certified Company</a> that fosters diversity, offering <a>equal opportunities</a> to all, regardless of gender, ethnicity, religion, culture, or age</li> </ul> Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. Find out more! Would you like to see more <a>German speaking jobs</a> options? Do you need even more <a>available jobs</a> ?

German-Speaking Financial Customer Experts

Are you fluent in German and familiar with digital cameras, printers &amp; photocopiers? Join our Canon Customer Experts team! Would you like to get an in-depth experience in the world of photography and imaging? TP in Greece collaborates with Canon, the leader in professional and consumer imaging equipment and information systems and proudly offers job opportunities for technology enthusiasts to provide customer support for printers , photocopiers, digital cameras &amp; other imaging products to German speaking customers. We equip successful candidates with a complete training on the company's products, as well as guidance on providing troubleshooting and technical solutions. What you will do: Depending on the team that successful candidates will join, responsibilities vary: <ul> <li>Communicate with customers via phone, chat &amp; e-mail</li> <li>Track and follow cases to ensure they closed in an efficient and timely manner</li> <li>Provide and maintain strong, professional relationships with all partners and show empathy at all times</li> <li>Work towards reaching targets as set out by client statement of work as well as internal targets</li> <li>Answer customers' inquiries and troubleshoot or escalate technical issues that they face</li> <li>Follow standard diagnostic procedures with an emphasis on handling the most frequently asked questions as effectively as possible</li> <li>Turn every customer into a happy customer!</li> <li>Exchange ideas and solutions with your colleagues!</li> <li>Enjoy your time in Greece!</li> </ul> What you will bring: <ul> <li>Strong written and verbal skills in German </li> <li>Good communication skills in English</li> <li>Tech savviness</li> <li>Solution driven out of the box thinking</li> <li>An empathetic soul with the communication skills that match</li> <li>A positive and adventurous attitude</li> <li>A sponge that is willing to soak up all the knowledge and experience we offer</li> </ul> What we offer: <ul> <li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-))</li> <li>Competitive monthly salary + 2 extra salaries per year</li> <li><a>Referral Program</a>: Bring a Friend and get up to €3.500 depending on the language</li> <li>Health care benefits and numerous other discounts</li> <li>Full training by certified instructors</li> <li>Professional growth &amp; <a>development opportunities</a></li> <li><a>Special events </a>as well as<a>community &amp; social responsibility initiatives</a></li> <li>Free online Greek language courses</li> <li>State of the art premises, providing a great working environment with relaxing break areas</li> <li>Work for a <a>Great Place to Work-Certified Company</a> that fosters diversity, offering <a>equal opportunities</a> to all, regardless of gender, ethnicity, religion, culture, or age</li> </ul> Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering <a>equal opportunities</a> to all, regardless of gender, ethnicity, religion, culture or age. Find out more Would you like to see more <a>German speaking jobs</a> options? Do you need even more <a>available jobs</a> ?

German-Speaking Customer Experts for Canon

Are you passionate about the latest technology and gadgets? Are you fluent in German? Work in Greece as a customer expert with a Top Tech Leader! TP in Greece connects customers with the world's top brands for more than 30 years. With a team of more than 12,000 people from 110+ nationalities, we proudly represent the leading global businesses -such as Microsoft, Canon, Netflix, Paypal, Asos - providing Customer Care, Sales &amp; Technical Support services, as well as Content Moderation for social media. We are really proud to see our collaboration with one of the Big Five information technology companies growing bigger and deeper. This is a great opportunity for you to join our German customer experience team, to support customers from German speaking countries, after following a complete training by certified instructors. What you will do: <ul> <li>Communicate with customers via phone, chat &amp; e-mail</li> <li>Track and follow cases to ensure they closed in an efficient and timely manner</li> <li>Maintain high customer satisfaction, representing a major brand</li> <li>Provide troubleshooting for mobile devices (mobile phones, tablets &amp; more)</li> <li>Assist customers to manage/secure their account &amp; passwords</li> <li>Set-up repairs for hardware-related issues</li> <li>Escalate unresolved cases by contacting 2nd level support Interaction Experts</li> <li>Maintain high customer satisfaction</li> </ul> What you will bring: <ul> <li>Fluency in German</li> <li>Advanced English knowledge</li> <li>Familiarity with iOS and/or MacOS, or comparable technology, is preferred</li> <li>Great communication skills</li> <li>Prior customer support experience would be an advantage</li> <li>Strong troubleshooting skills</li> </ul> What we offer: <ul> <li>Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)</li> <li>Competitive monthly salary + 2 extra salaries per year</li> <li> <a>Referral Program</a>: Bring your friends and receive great bonuses! </li> <li>Health care benefits and numerous other discounts</li> <li>Full training by certified instructors</li> <li>Professional growth &amp; <a>development opportunities</a> </li> <li><a> Special events </a> as well as <a>community &amp; social responsibility initiatives</a> </li> <li>Free online Greek language courses</li> <li>State of the art premises, providing a great working environment with relaxing break areas</li> <li>Work for a <a>Great Place to Work-Certified Company</a> that fosters diversity</li> </ul> Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering <a>equal opportunities</a> t o all, regardless of gender, ethnicity, religion, culture or age. Find out more! Would you like to see more <a>German speaking jobs</a> options? Do you need even more <a>available jobs</a> ?

257 Jobs in Kreisfreie Stadt Berlin, Berlin, Deutschland