Trading Operations Manager (f/m/x)

Hamburg | €60.000 - €70.000 annual | Full-time | 30 days vacation | German & English C1

Are you passionate about intelligent and digital solutions for the energy transition? Join suena energy as a Trading Operations Manager (f/m/x) and help us ensure reliable operations of our trading and asset management processes!

suena energy is a green tech startup specializing in algorithmic energy trading for energy storage systems and renewable energies.
Our vision: a world where clean energy is used reliably, economically, and intelligently. With our AI-based optimization and trading software, we maximize the revenues of operators of large-scale energy storage and renewable assets on short-term electricity and balancing markets - while simultaneously minimizing their risks.

We're a team of more than 50 people, combining a warm, supportive team culture with true startup drive. Following our successful Series A, we're expanding our team - and looking for an experienced incident & operations specialist to build the foundations, structures, and processes of this newly formed function as we rapidly scale and onboard more assets each month.

• Monitor trading alerts and dashboards, investigate anomalies, and drive quick, priority‑based resolution.
• Coordinate seamlessly across Tech, Trading, Operations, partners, and customer technical contacts with clear, fast communication.
• Execute manual trades when automation is limited and support new asset onboarding during testing and ramp‑up.
• Create and update incident tickets, ensure follow‑through, and document actions and outcomes cleanly and reliably.
• Improve playbooks and processes to boost scalability, consistency, and audit readiness.
• Collaborate closely with Portfolio Management, Customer Success, Product, and Tech to feed operational insights into product and system improvements.

• You have strong situational judgment from high‑tempo environments like Trading, Tech Ops, Control Room Ops, Incident Management, or similar roles
• You think analytically and in systems, quickly interpreting complex asset and market behavior, spotting anomalies, and making clear priority calls
• You stay calm and structured under pressure, managing several high‑impact incidents in parallel
• You're fluent with monitoring and alert‑driven tools (e.g., Grafana) and understand simple automation logic, incl. automated trading behavior
• You communicate clearly and directly, especially in urgent situations, and work smoothly with technical partners and customer contacts
• You work with precision and ownership, following rules, documenting cleanly, and acting with a service‑oriented mindset
• You learn fast, especially when it comes to energy markets, automated strategies, grid basics, and asset performance metrics
• You operate confidently in German and English (C1) and can join a 24/7 on‑call rotation in Hamburg

• Shape the Future: Help drive the energy transition with us! Join a booming market, real startup spirit, and make your mark in sustainability.
• Connecting & Co-Creating: Strategy off-sites (like Denmark 2024) and onsite weeks for real collaboration and shared ideas.
• Work Your Way: Home office and flexible hours – you know what works best for you and your team.
• Team Spirit: Yoga, shared lunches, after-work fun – we support each other and keep the vibe strong, even when it's busy. Barista, DJ, guitarist included – we can't wait to discover your hidden talent!
• Fair & Transparent: Clear structures, democratic decisions, and a feedback culture where your voice counts.
• Body & Mind: Urban Sports Club membership, wellbeing check-ins, and mental health support – your energy matters.
• New Office Vibes: 10th-floor office with rooftop terrace, canteen, great views, ergonomic desks, hardware of your choice, and pet-friendly!
• Sustainable Extras: Deutschlandticket, FutureBens, and more – supporting your mobility and future.

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