Order Management specialist

• An indefinite contract (unbefristete Anstellung) in a future-proof industry.
• Full-time or part-time employment.
• Favorable working hour regulations and the possibility of working from home (Homeoffice).
• Flat hierarchies and fast decision-making processes.
• Support for further education, including a subsidy for English courses.
• Subsidy for membership in the Urban Sports Club.
• The Berlin Headquarter is centrally located near the Ku'damm with good public transport connections, and the company offers a subsidized transit ticket (Firmenticket).

Activities

• Processing (e.g., licensing of products) and tracking of customer orders.
• Creating and managing order documents (e.g., purchase orders, delivery notes, invoices).
• Communication with customers regarding order status, master data maintenance, and documentation.
• Completed commercial training (kaufmännische Ausbildung) or a comparable qualification.
• Experience in order processing and collaboration with different departments.
• Good knowledge of ERP and ticketing systems (ideally SAGE 100).
• Proficiency in MS Office and ideally G-Suite.
• Independent, structured, and solution-oriented work approach.
• Native-level German language skills and good English language skills.

Requirements

• Completed commercial training (kaufmännische Ausbildung) or a comparable qualification.
• Experience in order processing and collaboration with different departments.
• Good knowledge of ERP and ticketing systems (ideally SAGE 100).
• Proficiency in MS Office and ideally G-Suite.
• Independent, structured, and solution-oriented work approach.
• Native-level German language skills and good English language skills.

Team

Then we’re excited if your profile fits and you’d like to join us in expanding our department. A personalized onboarding phase, including internal training, will support you in confidently and independently handling a wide range of customer support inquiries.

Application Process

• Discovery Call
• Video-Interview
• Meet the Team