Head of Sales Engineering (m/f/d)

Your Mission: Bridge Tech and Sales to Win New Markets

We’re looking for our first Head of Sales Engineering to build and lead the Sales Engineering function at voize. You thrive at the intersection of technology and sales and you’re excited to set the foundation: processes, playbooks, demo setup, technical validation and how we run pilots end-to-end.

In the beginning, you’ll be highly hands-on and act as the go-to expert in pre-sales: discovery, solution design, and demos. As we scale, you’ll hire, develop, and lead a Sales Engineering team, and make Sales Engineering a core driver of our growth.

If you’re passionate about AI, SaaS, and closing enterprise deals by solving real customer problems, this is your role.

Activities

Your Daily Business – No two days are alike

• Build Sales Engineering at voize (0→1): define processes, playbooks, and standards for discovery, demos, technical validation, and pilots
• Build and lead the Sales Engineering team over time: hire, onboard, and coach Sales Engineers as demand grows
• Work with AEs in (enterprise) pre-sales, run discovery calls, and deliver clear, tailored demos
• Own technical validation: lead deep dives, set success criteria, and run pilot/Proof-of-Value projects from setup to results
• Be the technical contact for customers: answer product, integration, privacy, and security questions; complete RFP/RFI and security questionnaires
• Shape simple configurations and integrations that fit customer workflows; keep demo environments reliable and ready
• Co-own accounts and plans with sales; build trust with IT leaders, care providers, and decision-makers; represent voize at key meetings and events
• Partner with Product and Customer Success to turn feedback into rollout plans, better docs, and a smooth onboarding
• Improve how we work: create clear documentation, playbooks, and customer-friendly content; help scale our technical sales approach
• Support partnerships: assess technical fit, enable partners, co-run joint pilots/POVs, and help with partner integrations and certificationss.

Requirements

• Your Skillset – What you bring to the table
• 5+ Years Experience in Sales/Solutions Engineering or Pre-Sales; comfortable owning the technical side of deals end-to-end
• Experience leading a team
• Excellent communicator (German C2 & English): you explain technical topics clearly to business and IT
• Strong at discovery, storytelling, and presenting; great at turning needs into simple solutions
• Background in software engineering, information system or a technical degree with solid grasp of AI, integrations, APIs, security & privacy basics
• Doer mentality: high ownership and urgency; you unblock issues fast
• Collaborative with AEs, Product, and CS: You keep everyone aligned
• Willingness to travel to customers and conferences
• Nice to have: experience in healthcare/hospitals;

Team

Our team at voize consists of 45 passionate members working in the areas of product/development, data, customer success, sales, support, marketing and HR. We are a dynamic and ambitious team that works closely together to continuously improve our voice AI solutions for the care industry.

Our company culture offers a lot of freedom in the way we work and a great enthusiasm for modern technologies. At voize, we attach great importance to data-driven decisions in order to optimize processes and offer our customers the best possible service. Everyone in the team is motivated to think creatively and actively contribute to the further development of our products.

Here you will find an inspiring environment in which you can develop your skills and revolutionize the care industry together with us.

Application Process

1. Talent Talk: We’ll start with an open discussion where we’ll find out more about your motivation and aspirations.
2. Technical Interview: You’ll have the chance to demonstrate your expertise and learn more about the exciting challenges at voize.
3. On-site case study: We’ll set you a practical task where you can show us how you approach your work.
4. Team chat: In a relaxed conversation, you’ll get to know your future team and see how well you all get on.