Employee for our Finnish Customer Service at the headquarters in Treppendorf (m/f/d)

We inspire and enable people to speak music, everywhere. And that's what we want with you. Your tasks are as challenging as they are varying:

• You will process orders, create quotations and manage customer accounts
• First-level after-sales support - you advise and support our customers by phone, email or chat in the international area
• You look after our customers by phone, email and chat and represent their concerns and interests
• You are responsible for an area of responsibility and make independent decisions to initiate and coordinate returns, exchange of goods, credit notes and repairs
• You take care of the convenient processing of orders and services
• You work continuously with our specialist service and workshops and coordinate with them
• You provide product advice and translation work in collaboration with our specialist departments