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Account Manager (m/w/d) - DACH

DiliTrust GmbH
locationMünchen, Deutschland
VeröffentlichtVeröffentlicht: Gestern
Vollzeit

Dilitrust has been at fore front of Legal Tech innovation, being the first Legal Tech with AI features since 2022. The company is renowned for providing a positive and entrepreneurial work environment. We are honored to have received the "Happy at Work" and “Tech at Work” labels every year since 2019.

As an Account Manager, you will meet senior executives of multinational corporations and mid-sized companies in the private and public sectors. You will work closely with CEOs, Board members and management teams to drive and grow key client relationships. You will act as a product expert and be the voice of the customer internally with our sales, development, and marketing teams.

Activities

  • Building relationships with a portfolio of key clients
  • Managing contract renewals
  • Identifying and acting on upsell and cross-sell opportunities to meet targets
  • Acting as a consultant on the product and accompanying clients using the products
  • Monitoring KPIs for business cases and product use

Requirements

Minimum qualifications:

  • 5 years of proven track record in account management, sales, or a customer-facing role in the enterprise software space
  • Experience selling Software as a Service SaaS (SaaS)
  • Consistent over-achiever of quota and revenue goals
  • Proficient in using CRM software to manage sales activities and maintain detailed records of all sales interactions
  • Native German, fluent English

Desired Skills:

  • Demonstrated ability to independently build and manage a territory plan and  aligning complex product solutions with specific customer needs.
  • Experience collaborating with executive stakeholder across large, organization, with excellent written and verbal communication skills
  • Energetic, self-motivated, and results-driven, with a relentless focus on achieving sales targets and expanding the customer base
  • Ability to manage a wide ecosystem

Application Process

  • Interview with TA team member (30/45 mins)
  • Interview with the Head of Customer Success DACH (1h)
  • Interview with Chief Customer Success (45 mins)