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Technical Support Engineer Veröffentlicht von JSP International GmbH

Düsseldorf / Köln


We are seeking exceptional people to work in technical sales and serve our multiple customers in EMEA. We place more emphasis on attitude and we are hiring on ability and capability.

Technical Support Engineer
Location: Düsseldorf / Cologne (Germany) for the right candidate tbc

Main duties:

  • Visit JSP customers across EMEA region and provide technical support for ARPRO products
  • Establish and maintain excellent relationship with JSP customers and with suppliers of moulding equipment
  • Understand customers technical requirements for ARPRO products and communicate them back to JSP development team
  • Provide innovative solutions and recommendations to configure  process, equipment, material and tooling for ARPRO solutions
  • Support all project management activities where ARPRO solution is involved

To be successful in the role you will have:

Technical capabilities:
  • Understand complex processes (converting ARPRO material into functional part) of interdependent relations (temperature, pressure, time) performed on mechanical equipment (press, tools, utilities)
  • Optimize complex processes with a focus on economic benefit and quality requirements
  • Understand and learn polymer technology and apply this knowledge to complex processes at customers
  • Basic programming skills to automate complex processes performed on mechanical equipment
  • Basic computer coding skills to convert analogue signals from mechanical equipment into digital data (using raspberry devices) would be a plus
Soft skills:

  • Communication, ability to express complex subjects on a technical and business level using easy to understand written and verbal language
  • Collaboration, working together across different areas of expertise (production, quality, sales, development, IT, innovation, automation)
  • Critical thinking, ability to challenge and incrementally improve/innovate the way things are done + assertiveness
  • Creativity, ability to solve complex problems ad hoc
  • Entrepreneur mind set – customer awareness, ownership, self-reliance, self-starter, self-discipline, planning and prioritization
  • Language capability : fluent in English and German, another European language would be an advantage
  • Willingness to travel in Europe (70 %)

ARPRO is a product from JSP, a global business quoted on the Tokyo Stock Exchange.

Interested? Please send your CV and compelling cover letter in English to                                                                                  



Über uns

JSP is a global business quoted on the Tokyo Stock Exchange. ARPRO is a product from JSP. ARPRO is the world leader in its sector. ARPRO is an engineering material providing strength, durability and weight reduction; it is used in automotive, HVAC, packaging and consumer product industries.

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