Make millions of people work better every day.
We seek bright brains to join the IT revolution and build Europe’s #1 IT Operating System.
deeploi, founded in early 2023, has just raised €3M from Cherry Ventures and top tier business angels to rethink how IT is done. 
IT as a Service – not as a struggle: We are  building an all-in-one IT platform, combined with premium support. From user  on- and offboarding, to service and support, cybersecurity and network  management – deeploi covers the entire scope of a company´s IT department.

• Join the IT revolution – we are a small, but fast-growing team in Berlin and Munich with high ambitions – experience how to build a startup from scratch to Europe’s #1 IT Operating System.
• Attractive compensation package, incl. Virtual Stock Option Plan (VSOP).
• High responsibility and ownership from day 1
• Benefits: ÖPNV ticket, Swapfiets, Urban Sports Club, Corporate Benefits
• Office in Munich and Berlin-Mitte
• [more to come as we grow]

• You provide technical support and troubleshooting for our customers with a focus on cloud-based technologies.
• You manage support tickets and ensure swift resolutions of issues in a customer-friendly manner.
• You work collaboratively with other teams to identify and resolve technical problems.
• You provide excellent customer service and display empathy while assisting users.
• You solve arising problems independently.

• 2+ years of experience in a technical support role.
• Extensive knowledge of Microsoft 365 / Azure AD.
• Basic knowledge of Google Workspace.
• Familiarity with cloud-based technologies.
• Familiarity with mobile device management.
• Endpoint focus on Windows.
• Basic knowledge of Apple.
• Basic knowledge of server and storage structures.
• Customer-centric, empathic and solution oriented with strong problem-solving skills.
• Good written and verbal communication skills.
• Team player mentality.
• Business fluency in English and C1/C2 level in German.

We are looking forward to your application!
The deeploi Team