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ICT Support Technician (m/f/d) - (22AA018) bei Leipzig International School

ICT Support Technician (m/f/d) - (22AA018)

Leipzig International School Leipzig, Sachsen Vollzeit
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Job Start: 01 December 2022
Location: Könneritzstraße 47 and Karl-Heine-Straße 95, Leipzig, Germany
Positions: 2
Contract: Full-time (40 h/week), initially time-limited for two years, extension possible (permanent contract)  

Your tasks and responsibilities

  • Respond to staff user requests for assistance with hardware (ranging from interactive whiteboards to tablets to notebook and desktop computers to photocopiers and printers)
  • Support staff users in answering questions regarding software use, system access, and tricks of the trade
  • Assist students and visitors with accessing the appropriate part of our network
  • Collaboratively administer the centralized software distribution system to maintain the software on all computers
  • Monitor the use of consumable supplies (most especially toner); order and replace as necessary
  • Catalogue, store, loan, recall and replace small & spare parts of ICT equipment
  • Guide planning of technological needs for Auditorium events, including year group assemblies, concerts, lectures and community events; run the equipment for these events as needed
  • Track and record the solution process of complex support requests in our ticket system
  • Provide on-site and remote support to existing and future branches of LIS

Your profile

  • Reliable skills for the responsibilities of this position as evidenced through training and experience
  • Good organizational skills with the ability to prioritize a changing workload and a high degree of flexibility
  • A positive, solution-oriented attitude and a dedication to service
  • A training qualification or degree in the fields of ICT
  • English and German language proficiency (work language is English)

What we offer

  • Wonderful colleagues, children and families
  • An international team and work environment
  • A dynamic and diverse workplace which continues to develop good teaching and learning practices
  • The benefit of ongoing internal and external professional development
  • Company pension scheme
  • 30 days of vacation
  • The chance to engage in the life of the International School in the beautiful city of Leipzig; a historic, green, vibrant university city that is safe, well-connected, and in the cultural heart of Europe
  • Company benefits such as JobRad Leasing
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Job ID: 22AA018