Job Start: 01 December 2022
Location: Könneritzstraße 47 and Karl-Heine-Straße 95, Leipzig, Germany
Positions: 2
Contract: Full-time (40 h/week), initially time-limited for two years, extension possible (permanent contract)  

Your tasks and responsibilities

• Respond to staff user requests for assistance with hardware (ranging from interactive whiteboards to tablets to notebook and desktop computers to photocopiers and printers)
• Support staff users in answering questions regarding software use, system access, and tricks of the trade
• Assist students and visitors with accessing the appropriate part of our network
• Collaboratively administer the centralized software distribution system to maintain the software on all computers
• Monitor the use of consumable supplies (most especially toner); order and replace as necessary
• Catalogue, store, loan, recall and replace small & spare parts of ICT equipment
• Guide planning of technological needs for Auditorium events, including year group assemblies, concerts, lectures and community events; run the equipment for these events as needed
• Track and record the solution process of complex support requests in our ticket system
• Provide on-site and remote support to existing and future branches of LIS

Your profile

• Reliable skills for the responsibilities of this position as evidenced through training and experience
• Good organizational skills with the ability to prioritize a changing workload and a high degree of flexibility
• A positive, solution-oriented attitude and a dedication to service
• A training qualification or degree in the fields of ICT
• English and German language proficiency (work language is English)

What we offer

• Wonderful colleagues, children and families
• An international team and work environment
• A dynamic and diverse workplace which continues to develop good teaching and learning practices
• The benefit of ongoing internal and external professional development
• Company pension scheme
• 30 days of vacation
• The chance to engage in the life of the International School in the beautiful city of Leipzig; a historic, green, vibrant university city that is safe, well-connected, and in the cultural heart of Europe
• Company benefits such as JobRad Leasing