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German-Speaking Account & Insight Manager (m/f/d) job in Nürnberg bei Symanto

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German-Speaking Account & Insight Manager (m/f/d) bei Symanto

German-Speaking Account & Insight Manager (m/f/d)

Symanto Nürnberg, Bayern Vollzeit
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For supporting our Category Team we are currently looking for a German-Speaking Account & Insight Manager (m/f/d).

Your job will be:

Project management

End-to-end project management: manage every aspect of customer deliverables from design, development, planning through execution of strategic project roadmaps focusing on customer’s businesses goals.

Leverage the latest Symanto tools, features and functionality to the customer’s needs.

Manage program profitability through aligning activities to strategic account goals and drive program renewals and incremental expansions.

Data Interpretation and reporting: ability to interpret large amounts of data and report research results in a compelling, story-driven manner in answering fundamental client business objectives.

Manage the internal coordination and execution of tasks across teams.

Ensure timely delivery from each stakeholder.

• Support of the product team by identifying opportunities for product development based on client needs and demands.

• Work closely with R&D team to assure quality.

Manage dedicated resources functionally and disciplinarily.

Mentor – Demonstrate capability to lead, train, and mentor junior staff.

Account management

• Own and manage multi-level client stakeholder relationships.

Consult with new and potential customers on best practices in psycholinguistic analytics.

• Establish and maintain a trusted/strategic advisor relationship with assigned clients ensuring retention and satisfaction.

• Handle new client onboarding, setup and training.

Deliver progress meetings to client and ultimately present final deliverables to clients.

• Collaborate with sales in the preparation of proposals and in identifying further sales opportunities.

Education, Required Skills and Experience

• Bachelor degree in business, economics, marketing, market research or related field with technical understanding/experience.

• German language proficiency.

• Fluency in English.

• Minimum 3 years experience in customer relationship/account management, strategic program management, consulting, sales/business development, account management, and/or project management in a business-to-business environment.

• Experience working with big data; excellent understanding of data analysis tools and techniques.

• Strong working knowledge of MS Office.

• Customer-oriented, good understanding of clients´ needs and good client service.

• Very good analytical and communication skills.

• Creativity and good problem-solving skills.

• Quality-driven, able to work in team.

• Able to travel up to 20%.

Preferred Skills and Experience

• Psychology/business psychology background and/or experience in business psychology.

• Experience using interactive data visualization tools such as PowerBI or Tableau.

• Experience in one of the following industries: Software, Hospitality, Pharmaceutical, Gaming, Financial Services, Automotive, B2B (any industry), and/or Retail.

• Experience in enterprise or SaaS professional service.

• Embrace opportunities to learn new technical concepts.

Are you interested?

We are looking forward to receiving your application (CV & motivation letter) through the following link:

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Job ID: 6c79904f394b4cc5a62dc8a898b2ee65