We are looking for a

for a permanent position in Munich
  • Reference number:
Your Duties:
  • Document and maintain a Payment Processing Platform API with the focus on providing workable code samples and covering key use cases
  • Translate highly technical platform functions and features into process driven user friendly technical documentation to support implementation of payment products and services through different kinds of public-facing APIs
  • Create additional material that helps others understand the technical processes and functionalities (e.g. visuals, (payment) process flows, implementation helpers)
  • Analyze and consolidate existing content, focusing on reuse and single-sourcing opportunities
  • Support with building and introducing a new public online developer’s portal from scratch, providing a state-of-the-art online integration portal to customers which incorporates different content supporting integration into the systems (e.g. technical documentation, implementation guides, code/integration samples, online help)
  • Optimize the documentation workflow in line with the internal agile software development cycles to get content live alongside the feature development
  • Define and introduce documentation standards as well as a release and approval process with involved teams
  • Liaise with product owners and developers to gather information and to obtain an in-depth understanding of the products and services
  • Gather usability feedback of the technical documentation from different internal stakeholders
Your Qualifications:
  • Proven work experience in technical writing of software documentation covering public-facing APIs
  • Strong knowledge of XML formats and APIs such as REST or SOAP
  • Experience with documentation tools like Confluence and CSS/HTML
  • Ability to deliver high quality documentation paying attention to needs of the target group
  • Excellent written skills in English and strong sense of quality
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text, visuals and process flows
  • Strong communication skills and ability to maintain day-to-day communication in a multilingual and multicultural environment
  • Ability to work successfully in a team
  • Self-motivated and able to think independently
  • Ideally, you already have gained some experience in agile software development environments (Scrum, Kanban, XP)
Your Benefits:
  • Challenging and diverse tasks with scope for introducing your own ideas and experience
  • An excellent working atmosphere in a highly-motivated and successful team with an international company culture
  • Further professional and personal development at one of the world"s leading providers of payment processing
  • An attractive salary as well as long-term prospects and a chance for promotion in a successful company that is growing strongly
  • A modern workplace with additional company benefits such as a canteen, fitness area, incentives and staff events
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